Data Deletion Instructions
This page explains how to delete local game data on your device and how to request deletion of any information associated with your use of Skyline Stack.
1. Delete data on your device (immediate)
Most gameplay progress (best score, floors, gems, streak, themes, and similar local values) is stored on your phone. You can remove it yourself:
- Clear app storage — Android Settings → Apps → Skyline Stack → Storage → Clear data / Clear storage.
- Uninstall the app — this removes local app data from that device.
Store purchases such as Remove Ads remain tied to your Google Play account and can be restored after reinstall via Restore Purchases.
2. Request deletion by email
If you want us to delete any support correspondence or other information we may hold that relates to you, send an email to:
Please include:
- Subject: Skyline Stack Data Deletion Request
- App package:
com.pddevelop.skylinesstack - Your Android Advertising ID (optional, helps identify ad-related records)
- A short description of what you want deleted
- Any previous support email thread, if relevant
3. How to find your Advertising ID (optional)
On many Android devices: Settings → Google → Ads → look for “Advertising ID” (labels can vary by manufacturer and Android version).
4. What we can and cannot delete
- We can delete emails and support records you sent us, and confirm that we do not maintain a separate player account profile for Skyline Stack.
- Advertising partners such as Google AdMob may retain certain device-level or aggregated data under their own policies. We can guide you to Google’s tools and settings, but we cannot directly erase all partner-side advertising logs.
- Google Play purchase history is controlled by Google. We cannot erase store receipts from your Google account.
- Local-only data must be cleared on your device as described above.
5. Response time
We aim to respond to deletion requests within 30 days (sooner when possible). If we need more information to process your request, we will reply by email.